NHTSA Complaint #10270104 — 2002 PONTIAC SUNFIRE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10270104
Vehicle	2002 PONTIAC SUNFIRE
Component	STEERING
Date of Incident	May 27, 2009
Date Filed	May 27, 2009
Mileage	116,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE STEERING WHEEL WAS SO LOOSE IT HAD RADIAL AND AXIAL PLAY. THE CAR WAS HARD TO STEER BECAUSE OF THE COLLAPSED STEERING WHEEL. THE CAR WAS TAKEN TO THE DEALERSHIP WHERE THEIR FINDING WAS A "WORN PART" WITHIN THE STEERING COLUMN. IT WAS A PIN TYPE OF COMPONENT THAT WAS USED TO PIVOT AND MOVE THE STEERING WHEEL ACCORDING TO THE MECHANIC. THE CHARGE TO FIX THE PROBLEM WAS ESTIMATED AT $729 TO REPLACE THE WHOLE STEERING COLUMN. THE CAR WAS DRIVEN HOME AND PARKED IN THE DRIVEWAY WHERE A COMPLAINT IS BEING FILED. HOW CAN A COMPONENT BE WORN FROM ONE OF THE MOST CRITICAL PARTS OF A CAR AND NOT BE CONSIDERED A DEFECT? THE FUNNIEST THING WAS WHEN THE SERVICE PERSONNEL GAVE THE KEYS TO THE MECHANIC HE SAID, "BE CAREFUL DRIVING THAT THING, IT'S DANGEROUS". DRIVING 65MPH ON AN INTERSTATE AND YOUR STEERING WHEEL COLLAPSING IS NOT ANYTHING I WOULD LIKE MY WORST ENEMY TO EXPERIENCE. I DON'T WANT TO BE THE FIRST PERSON TO BE INJURED OR DIE IN A CAR CRASH FOR THIS TO FINALLY BE A RECALL. *TR

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