NHTSA Complaint #10270048 — 2006 FORD ESCAPE HEV

TL*THE CONTACT OWNS A 2006 FORD ESCAPE HEV. WHILE DRIVING 60 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKES FAILED. THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND READ "SERVICE BRAKE SYSTEM". THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE OCCURRED WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 80,592. UPDATED 06/08/09 *BF THE CONSUMER WAS INFORMED THE HYDRAULIC CONTROL UNIT WAS DEFECTIVE. UPDATED 06/09/09.*JB UPDATED 6/9/09 *CN CONSUMER STATED CAR WAS TAKEN TO DREW FORD WHERE IT WAS ORIGINALLY PURCHASED, THEY TOOK A LOOK AT IT AND STATED NOTHING WAS WRONG WITH THE CAR AND THAT CONSUMER SHOULD PICK IT UP. CONSUMER EXPLAINED HE HAD FILED 20 COMPLAINTS ONLINE WITH NHTSA. FOLLOWING DAY, DEALER TESTED THE VEHICLE AGAIN AND THE BRAKES ONCE AGAIN FAILED AT THE DEALERS PARKING LOT. UPDATED 6/8/18*JB UPDATED 06/10/09.*JB