NHTSA Complaint #10270042 — 2004 BMW X5 AIR BAGS:FRONTAL

Complaint Details

ODI Number	10270042
Vehicle	2004 BMW X5
Component	AIR BAGS:FRONTAL
Date of Incident	April 6, 2009
Date Filed	May 27, 2009
Mileage	56,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL*THE CONTACT OWNS A 2004 BMW X5. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE FRONTAL AIR BAGS WERE INOPERATIVE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HIGH DRIVER RESISTOR IN THE AIR BAG SYSTEM WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 56,200 AND CURRENT MILEAGE WAS 57,000. UPDATED 6/18/09 *CN THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE SUCH AS THE SEAT BELTS JAMMING IN THE DOORS, THE COILS WERE REPLACED, THEMLEFT HEADLIGHT BURNED OUT THE FIRST MONTH OF PURCHASING THE VEHICLE, THE HATCH DOOR DID NOT FULLY CLOSE AT TIMES AND DID NOT LOCK. THE HATCH HAS BEEN REPAIRED 3 TIMES. THE HATCH WINDOW RATTLED, THE DEFROST DID NOT ALWAYS WORK, THE HEATING SYSTEM ONLY BLOWED AIR. THE BRAKES NKEPT GOING OUT. UPDATED 06/22/09. *JB

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