NHTSA Complaint #10269976 — 2009 AUDI A4

TL*THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE STEERING WHEEL SHAKES WHEN MAKING TURNS AND WHILE THE VEHICLE IS STOPPED. IN ADDITION, THE EXTERIOR SIDE MIRRORS ARE DESIGNED WITH ALUMINUM INTERIOR, WHICH PROJECTS A GLARE. THE ONLY OBJECT THAT IS VISIBLE IS THE DASHBOARD. HE TOOK THE VEHICLE TO THREE DEALERS AND THEY CONCLUDED THAT THE STEERING FAILURE WAS CAUSED BY THE CONTROL ARM CLIP AND THE STEERING LOWER ARM CONTROL. REPLACING THE PARTS WOULD NOT GUARANTEE THAT THE FAILURE WOULD BE CORRECTED. THE MANUFACTURER STATED THAT THERE WAS NO ISSUE WITH THE VEHICLE, BUT OFFERED TO PAY THE CONTACT $748 PER MONTH UNTIL THE FAILURE WAS CORRECTED. THE MANUFACTURER REFUSES TO PUT THE AGREEMENT IN WRITING. THE FAILURE MILEAGE WAS 1,200 AND CURRENT MILEAGE WAS 2,400.