NHTSA Complaint #10269681 — 2002 KIA SPORTAGE

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10269681
Vehicle	2002 KIA SPORTAGE
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	August 17, 2008
Date Filed	May 22, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE: 2002 KIA SPORTAGE 4 DR. 4X4; PURCHASED BRAND NEW & PD. IN FULL. IN 2008, WE LEFT AN AMUSEMENT PARK, HOT DAY. 4 PASSENGERS INCLUDING 1 BABY. UPON GOING HOME NEEDED TO RUN A/C. I <DRIVER> NOTICED THE TEMP. GAUGE GOING FROM APPROX. MIDRANGE TEMP. TO HOT. A/C WAS SHUT OFF & WE ROLLED DOWN WINDOWS & MADE IT HOME. TOOK VEHICLE TO BE CHECKED OUT & WAS TOLD THAT THE COOLING FAN WAS INOPERATIVE. THE TECH. SAID THERE IS A RECALL FOR THIS PROBLEM. I TOOK VEHICLE TO KIA DEALERSHIP WHO CLAIMED AFTER APPROX. 30 - 40 MINS, IN HIS CARE, THAT THE RECALLED COOLING FAN PROBLEM WAS NOW REPLACED @ NO CHARGE TO ME. I AM NOW FINDING OUT THAT REPLACEMENT WAS NOT DONE DUE TO ANOTHER, SEPARATE TECHNICIAN. 2 TECH'S INVOLVED. 1ST TECH TOLD ME OF RECALL; 2ND TECH SAID RECALLED ITEM WAS NOT REPLACED. WHAT SHOULD I DO? PLEASE TELL ME. I NEED YOUR ADVICE. I AWAIT YOUR REPLY AS TIME IS OF THE ESSENCE. *TR

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