NHTSA Complaint #10269568 — 2006 VOLKSWAGEN PASSAT

I AM THE SECOND OWNER OF A 2006 VW PASSAT, WHO HAS HAD MULTIPLE ISSUES WITH THIS VEHICLE. THE LATEST BEING OF MOST CONCERN. WHEN I ATTEMPT TO START THE CAR, IT WILL EITHER NOT TURN OVER AT ALL, OR THE ENGINE TURN OVER, THEN DIE. THIS HAPPENS NEARLY EVERYTIME I AM IN THE CAR. MY VEHICLE IS 4,000 MILES OUTSIDE OF THE WARRANTY, SO NEITHERVOLKSWAGON, NOR MY LOCAL VW DEALER WILL ASSIST ME WITH THE COST (BEING AN '!@#$% AMOUNT OF $1643.00 OUT OF POCKET), NOR HAS A RECALL BEEN ISSUED. I HAVE CALLED AND EMAILED NUMEROUS INDIVIDUALS AT VW CORPORATE LEVEL, WITH NO RESULTS. IN DOING RESEARCH, I HAVE FOUND MANY FORUMS, WITH MULTIPLE POSTS OF CUSTOMERS HAVING THIS SAME ISSUE WITH THIS CAR, SPECIFICALLY THE 2006 MODEL. I HAVE ALSO WENT THROUGH THE BETTER BUSINESS BUREAU TO ATTEMPT TO GET ANSWERS ON WHY VW IS NOT DOING MORE FOR THEIR CUSTOMERS WITH A PART THAT IS OBVIOUSLY DEFECTIVE. BELOW IS THE REPLY EMAIL I GOT FROM THEM, INSTRUCTING ME TO CONTACT YOUR COMPANY. THANK YOU FOR YOUR ATTENTION AND TIME ON THIS MATTER. COPY OF EMAIL FROM BBB-- {I AM IN RECEIPT OF YOUR EMAIL SENT TO THE BETTER BUSINESS BUREAU, INC. UPON REVIEW OF YOUR EMAIL, IT DOESN'T APPEAR AS THOUGH YOU HAVE FILED A CLAIM WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I SUGGEST YOU BEGIN THERE. THE OFFICE OF DEFECTS INVESTIGATION (ODI) IS AN OFFICE WITHIN THE NHTSA. ODI CONDUCTS DEFECT INVESTIGATIONS AND ADMINISTERS SAFETY RECALLS TO SUPPORT THE NHTSA'S MISSION TO IMPROVE SAFETY ON OUR NATION'S HIGHWAYS. NHTSA IS AUTHORIZED TO ORDER MANUFACTURERS TO RECALL AND REPAIR VEHICLES OR ITEMS OF MOTOR VEHICLE EQUIPMENT WHEN ODI INVESTIGATIONS INDICATE THAT THEY CONTAIN SERIOUS SAFETY DEFECTS IN THEIR DESIGN, CONSTRUCTION, OR PERFORMANCE. ODI ALSO MONITORS THE ADEQUACY OF MANUFACTURERS' RECALL CAMPAIGNS. BEFORE INITIATING AN INVESTIGATION, ODI CAREFULLY REVIEWS THE BODY OF CONSUMER COMPLAINTS AND OTHER AVAILABLE DATA TO DETERMINE WHETHER A DEFECT TREND MAY EXIST. WWW.SAFERCAR.GOV}. *TR