NHTSA Complaint #10269512 — 2004 PONTIAC VIBE VISIBILITY

Complaint Details

ODI Number	10269512
Vehicle	2004 PONTIAC VIBE
Component	VISIBILITY
Date of Incident	May 20, 2009
Date Filed	May 20, 2009
Mileage	37,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

DRIVERS SIDE WINDOW MAKES A POPPING SOUND WHEN ROLLED DOWN. MY INDICATIONS WERE IDENTICAL TO COMPLAINT 10245483. I DETERMINED THE DOOR STRAP WAS HITTING THE GLASS WHEN THE DOOR WAS CLOSED. I REMOVED THE STRAP AND GROUND THE T SHAPED METAL AS INSTRUCTED IN THE ABOVE COMPLAINT (SEE MY COMPLAINT #10269413). THIS ELIMINATED THE LOUD POPPING SOUND BUT I STILL HAD SOME SCRAPING NOISE. I WENT TO THE DEALER TO GET A NEW RETAINING STRAP. I WAS QUOTED $175.00. I ASKED TO LOOK AT IT AND DISCOVERED THE DESIGN IS DIFFERENT THAN THE ONE ON MY VEHICLE. THE T BRACKET IS NO LONGER SQUARE AND THE EDGE FACING THE GLASS IS NOW AT A 45 DEGREE ANGLE. I REMOVED THE STRAP ONCE AGAIN AND GROUND THE BRACKET TO 45 DEG. THIS FIXED THE PROBLEM. PONTIAC APPARENTLY HAS RECOGNIZED THIS PROBLEM AND HAS CHANGED THE DESIGN OF THIS BRACKET. *TR

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