NHTSA Complaint #10269341 — 2005 SUZUKI FORENZA

I BOUGHT A 2005 SUZUKI FORENZA IN THE WINTER OF 2006. THE CAR WAS SOLD TO ME WITH NO REAR DEFROSTER SYSTEM SO THAT WINTER I HAD TO GO THROUGH THE SNOW WITH A COMPLETELY BLIND REAR VIEW AND WAS INCONVENIENCED INTO RETURNING IT FOR REPAIR. THE BEGINNING OF 2008 IS WHEN THE CHECK ENGINE LIGHT CAME ON A WEEK BEFORE MY STATE INSPECTION AND I HAD TO GET AN OXYGEN SENSOR REPLACED. TWO WEEKS LATER, THE TREAD CAME OFF MY FRONT TIRES (2 YEARS OLD MIND YOU) AND I HAD TO REPLACE THOSE. IN MAY OF 2008, THE BATTERY IN THE CAR DIED AND THAT HAD TO BE REPLACED. IN AUGUST OF 2008, THE HEADLIGHTS IN THE SUZUKI DIED AND HAD TO BE REPLACED. I HAVE ALL THE RECEIPTS AND DOCUMENTS TO BACK THIS UP AS WELL. ON APRIL 30, 2009, MY CAR STARTED TO BUCK BACK AND FORTH WILDLY THREATENING TO STALL. TWO WEEKS LATER ON MAY 13, THEY TELL ME THAT THE CAR IS COVERED UNDER THE POWER WARRANTY AND THEY WILL REPLACE THE HEAD GASKET. ON FRIDAY MAY 15, THEY SAY ITS NOT JUST THE HEAD GASKET BUT AN EMISSION HOSE NEEDS TO BE REPLACED. THEY DO NOT HAVE THE PART IN STOCK AND HAVE ORDERED IT FOR MONDAY, MAY 18 IN WHICH THE CAR SHOULD BE READY. I RETURN MY RENTAL CAR READY TO PICK UP MY CAR WHEN I GET A CALL THAT MONDAY MORNING STATING THAT WHEN THE CAR'S ENGINE WAS PUT BACK TOGETHER, THE CHECK ENGINE LIGHT STILL CAME ON AND THEY DISASSEMBLED THE ENGINE AGAIN AND DISCOVERED A HOLE IN THE CYLINDER HEAD WHICH HAD COMPROMISED THE COOLANT SYSTEM. NOW, THIS IS NOT UNDER WARRANTY AND I WOULD HAVE TO PROVIDE PROOF THAT I HAD CHANGED THE COOLANT IN THE SYSTEM. OF COURSE, I CAN NOT LOCATE THAT RECEIPT, BUT ITS AMAZING TO ME THAT ITS TAKEN NEARLY A MONTH TO COME UP WITH THIS DIAGNOSIS AND NOW I'M BEING ASKED TO PAY FOR THIS LEMON WITH ONLY 3 YEARS ON IT AND 35,000 MILES. I TOOK A 4 YEAR FINANCE LOAN DEAL ON THIS AND I STILL HAVE TO PAY $5000 ON A CAR THAT HAS NEEDED WORK ON MULTIPLE LOCATION. WHATEVER HAPPENED TO STANDING BY YOUR WORK? THOMAS SUZUKI OF PORT JEFFERSON NY IS A DISGRACE. *TR