NHTSA Complaint #10269298 — 2003 VOLVO XC90

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10269298
Vehicle	2003 VOLVO XC90
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 28, 2009
Date Filed	May 18, 2009
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2003 VOLVO XC90 - TRANSMISSION IS "STUCK" IN 3RD GEAR. I JUST FOUND OUT THE TRANSMISSION IS BUILT BY GM. NO WONDER THERE IS A PROBLEM! THE DEALER SAID TO "FIX" THE PROBLEM WOULD BR $6K+. HE SAID THE AXLE HAD LEAKED GREASE INTO THE TRANSMISSION AND IS CAUSING THE ISSUE. GM BUILT THE TRANSMISSION AND THIS IS NOT THE FIRST TIME I HAVE HEARD OR READ ABOUT THE SAME PROBLEM. THE CAR IS SLUGGISH FROM A DEAD STOP WHICH IS DANGEROUS AND WILL CAUSE AN ACCIDENT. THE VEHICLE IS NOT SAFE TO DRIVE. IF VOLVO CARES ABOUT THEIR REPUTATION THIS MUST BE ADDRESSED AND OF COURSE GM SHOULD WORK OUT SOMETHING WITH THE DRIVE TRAIN MANUFACTURE. FAITH IN VOLVO HAS BEEN DAMAGED. NONE OF THE DEALERSHIPS SEEM TO UNDERSTAND WHAT THE ISSUE IS OR HOW TO FIX THE PROBLEM WITHOUT REPLACING THE WHOLE TRANSMISSION. THERE WILL BE AN ACCIDENT DUE TO LACK OF PERFORMANCE IF NOT ALREADY. THIS IS A SERIOUS ISSUE. ALSO, ONE WOULD THINK THE TRANSMISSION COULD SEIZE UP AT FREEWAY SPEEDS. MY COMPLAINT IS THIS IS A PURE PRODUCT QUALITY CONTROL ISSUE. PLEASE ADDRESS AND/OR ADVISE HOW TO RESOLVE. *TR

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