NHTSA Complaint #10269116 — 1999 FORD EXPEDITION

TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT SHE PREVIOUSLY EXPERIENCED FAILURES WITH THE BATTERY LOSING POWER AND THE VEHICLE SHUTTING OFF WITHOUT WARNING. THE BATTERY WAS REPLACED THREE TIMES, BUT THE FAILURE WAS NOT CORRECTED. ON MAY 16, 2009, WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY LOST POWER AND THE WINDSHIELD WIPER WASHER RELEASED FLUID. WITHIN SECONDS, THE VEHICLE SHUT OFF. THE DEALER STATED THAT THE GEM MODULE WAS CORRODED. THE MANUFACTURER FILED REPORT NUMBER 0481541389 AND STATED THAT THERE WAS NO RECALL; THEREFORE, THEY WOULD NOT ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 130,000.