NHTSA Complaint #10268610 — 2002 FORD E-350 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10268610
Vehicle	2002 FORD E-350
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 8, 2008
Date Filed	May 13, 2009
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD E350. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE THAT SOUNDED LIKE AN EXPLOSION. THE VEHICLE PROCEEDED TO A STOP SIGN AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE SPARK PLUG BLEW OUT IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR AN IDENTICAL FAILURE. THE DEALER REPLACED THE SPARK PLUGS. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 72,000.

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