NHTSA Complaint #10268130 — 1998 BUICK REGAL

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10268130
Vehicle	1998 BUICK REGAL
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 1, 2009
Date Filed	May 6, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

BUICK SAFETY RECALL 07035 ON 1998 BUICK REGAL. CONSUMER STATES THAT HE ASKED FOR REIMBURSEMENT FOR EXPENSES RELATED TO CORRECTING THE SAFETY DEFECT BUT WAS REFUSED. *NJ THE CONSUMER STATED THE VEHICLE SMOKED AND HAD AN ODOR. THE CONSUMER STATED THE RECALL INDICATED A NEW FRONT ROCKER COVER GASKET WOULD BE INSTALLED WITH AN IMPROVED DESIGN AND REPLACE THE SPARK PLUG WIRE CHANNEL WITH NEW RETAINERS. GM SENT THE CONSUMER A DENIAL LETTER THAT STATED 1 OF 3 REASONS WHY HE WAS DENIED. THE CONSUMER WAS INFORMED THE VALVE COVER GASKET WAS LEAKING OIL ONTO THE EXHAUST MANIFOLD. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AND INFORMED THEM THAT HE HAD THE VALVE COVER GASKETS REPLACED. THEY TOLD HIM THE GASKETS USED WERE NOT THE CORRECT ONES AND THE BRACKETS WERE NOT CHANGED. SO, THE DEALER WENT AHEAD AND REPLACED THE GASKETS.*JB

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