NHTSA Complaint #10267925 — 2002 CHEVROLET IMPALA

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE FRONT HEADLIGHTS FAILED WHEN THE HIGH BEAMS WERE ACTIVATED. THE CONTACT WAS ABLE TO RESTORE THE HEADLIGHTS BY TURNING OFF THE HIGH BEAMS. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE MULTI-FUNCTION SWITCH WAS POSSIBLY FAILING. THE COST FOR REPAIR WOULD BE $600. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO CURRENT RECALLS. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 84,000.