NHTSA Complaint #10267827 — 2005 MERCURY MARINER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10267827
Vehicle	2005 MERCURY MARINER
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 2, 2009
Date Filed	May 6, 2009
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2005 MERCURY MARINER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE ENGINE AND THE VEHICLE SHUT OFF. SHE WAS ABLE TO RESTART THE VEHICLE AND HEARD A CLICKING NOISE. SHE WAS ABLE TO SAFELY DRIVE THE VEHICLE TO HER DESTINATION. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO DETERMINED THAT THE ENGINE HAD NO OIL PRESSURE. THE FAILURE CAUSED SEVERAL LIFTERS AND THE BEARING ROD TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE HER VEHICLE WAS OUT OF WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 48,000.

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