NHTSA Complaint #10267457 — 2001 FORD WINDSTAR SUSPENSION:FRONT

Complaint Details

ODI Number	10267457
Vehicle	2001 FORD WINDSTAR
Component	SUSPENSION:FRONT
Date of Incident	April 27, 2009
Date Filed	May 1, 2009
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY WIFE LOST CONTROL OF VEHICLE, 2001 WINDSTAR, 71,000 MILES, RIGHT FRONT LOWER CONTROL ROD BROKE LOOSE FROM ENGINE CRADLE AND SHE LOST CONTROL OF STEERING. I HAD VEHICLE TOWED TO FORD DEALERSHIP. SUBFRAME RUSTED OUT AT RIGHT LOWER CONTROL ROD MOUNTING, VEHICLE IS NOT DRIVEN IN WINTER,DO NOT UNDERSTAND HOW THIS COULD HAVE RUSTED OUT AND CAUSED A POSSIBLE CATASTROPHIC FAILURE. SUBFRAME HAS BEEN ORDERED, ESTIMATE FOR REPAIRS FROM FORD DEALER IS $2,000.00. I HAVE NOT CONTACTED FORD MOTOR COMPANY, IT APPEARS THAT THEY DO NOT CARE ABOUT THIS FAILURE JUDGING FROM OTHER CUSTOMER COMPLAINTS FOR THE SAME FAILURE. IF THIS IS CAUSED BY WATER DRIPPING FROM THE AC COMPRESSOR OR A DEFECT IN THE SUBFRAME METAL, FORD SHOULD BE ASSISTING IN THESE REPAIRS. I HAVE BEEN A LOYAL FORD CUSTOMER FOR 30 YEARS AND CAN NOT BELIEVE THEY WOULD NOT HELP WITH THIS TYPE OF SAFETY ISSUE. *TR

Related Complaints for the 2001 FORD WINDSTAR

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#10374881 — January 6, 2011 — 2001 FORD WINDSTAR 280,000 MILES NE OH 10-11-10. RIGHT SIDE LOWER CONTROL ARM SEPARATED FROM FRAME. 65 MPH FROM LEFT...

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