NHTSA Complaint #10267339 — 2001 CHEVROLET IMPALA

MY DAUGHTER WAS IN THE FAST LANE ON I71 HEADING FROM COLUMBUS, OHIO TO CLEVELAND, OHIO. SHE SET THE CRUISE CONTROL AT 75 MPH AND WENT TO BRAKE BECAUSE TRAFFIC WAS SLOWING DOWN. WHEN SHE HIT THE BRAKE THEY DID NOTHING! SHE IMMEDIATELY PANICKED AND MOVED OVER 4 LANES OF TRAFFIC TO THE BERM NEARLY CAUSING AN ACCIDENT. SHE QUICKLY THREW THE CAR IN NEUTRAL AND IT STOPPED. I CALLED A CHEVROLET DEALER AFTER SHE CALLED ME FRIGHTENED TO DRIVE THE CAR. THEY ASKED IF THE CAR MATS POSSIBLY BLOCKED THE BRAKE AND MY DAUGHTER SAID NO, SHE REACHED DOWN AND PULLED IT OUT AND THE CAR WOULD STILL NOT SLOW DOWN. SHE EVEN STATED BOTH FEET WERE PUSHING DOWN ON THE BREAK PEDAL AND NOTHING WAS SLOWING DOWN THE CAR. I JUST HAD A FRONT HUB REPLACED AT AUTO PLUS (WHERE I TAKE MY CARS FOR SERVICE) IN ORIENT, OHIO. MY DAUGHTER AND HER FRIEND COULD HAVE BEEN KILLED BECAUSE OF THE CRUISE CONTROL. *TR