NHTSA Complaint #10267154 — 2003 DODGE RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10267154
Vehicle	2003 DODGE RAM 1500
Component	STEERING
Date of Incident	April 18, 2009
Date Filed	April 28, 2009
Mileage	69,766 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I WAS DRIVING MY TRUCK WHEN I HEARD A SQUEAKING SOUND COMING FROM THE RIGHT FRONT OF THE TRUCK. THE NEXT DAY I BROUGHT IT TO THE DEALER AND HAD IT LOOKED AT. THEY TOLD ME THE SQUEAK WAS FROM THE RACK AND PINION AND THE BOOTS WERE ALSO LEAKING FLUID.I TOLD THEM THAT I JUST HAD THE RACK AND PINION FIXED AT 53,314 MILES AND NOW AT 69,766 MILES. THE DEALER SAID THEY WOULD LOOK INTO IT AND THEY CAME UP WITH NO RECALLS OR COMPLAINTS. I AM NOT HAPPY. I HAD THE DEALER FIX THE RACK AND PINION BOTH TIMES. OUT OF POCKET COST $855.77 AND NOW $978.32. *TR

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