NHTSA Complaint #10267052 — 1997 PONTIAC GRAND PRIX

TL*THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHEN PROCEEDING TO ENTER THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE BECAME ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE WITH A WATER HOSE AND CALLED THE FIRE DEPARTMENT. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD COME OUT AND INSPECT THE VEHICLE. THE VEHICLE WAS INSPECTED AND THE CONTACT WAS OFFERED A SETTLEMENT OF $11,080. HE WAS NOT INFORMED OF WHAT CAUSED THE FIRE AND REJECTED THE OFFER BECAUSE THE SETTLEMENT WAS NOT ENOUGH TO REPAIR THE VEHICLE. HE THEN FILED A CLAIM WITH THE ATTORNEY GENERAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 162,000.