NHTSA Complaint #10266815 — 2006 JEEP COMMANDER

TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. IN MAY OF 2006, THE CONTACT BEGAN EXPERIENCING ISSUES WITH THE TRANSMISSION AND ELECTRICAL SYSTEM IN HIS VEHICLE. THE VEHICLE WOULD NOT CHANGE GEARS AND THE INSTRUMENT PANEL LIGHTS WERE CONSTANTLY ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER THREE TIMES AND THEY REPROGRAMMED THE COMPUTER, WHICH ALLOWED THE VEHICLE TO PERFORM NORMALLY FOR A WHILE. ON APRIL 25, 2008, THE VEHICLE SHUT OFF AND REMAINED LOCKED IN THIRD GEAR WHILE DRIVING 10 MPH. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE DEALER STATED THAT THERE WAS NO RECALL. PREVIOUSLY, THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP TO BE DIAGNOSED AND WAS INFORMED THAT THE CONTROL MODULE FAILED; HOWEVER, THE DEALER CONTINUES TO STATE THAT THERE IS NO FAILURE. THE FAILURE MILEAGE WAS 18,166 AND CURRENT MILEAGE WAS 85,000.