NHTSA Complaint #10266758 — 2007 FORD TAURUS

THE DIGITAL READOUT ON MY INSTRUMENT PANEL (PROVIDES CAR MILEAGE, AVG MILEAGE, TRIP METER, MILES TO EMPTY AND TIME) WOULD DIME AT FIRST UNTIL IT FINALLY WENT COMPLETELY OUT. WHEN IT WOULD DIME IF I HIT THE DASHBOARD, IT WOULD RETURN TO FULL BRIGHT FOR A WHILE. IT WOULD FINALLY GO OUT COMPLETELY AND I COULD HIT THE DASHBOARD TO GET IT TO COME BACK ON. FINALLY, IT WENT OUT AND WOULD NOT COME BACK ON. I WENT TO THE DEALER AND THEY JUST KEPT TELLING ME THAT THE WHOLE INSTRUMENT PANEL WOULD HAVE TO BE REPLACED. AND, ALL I HEARD WAS THEM TELLING ME THAT THEY WANTED MONEY, MONEY AND MORE MONEY. I TOOK THE INSTRUMENT PANEL APART MYSELF AND DISCOVERED THAT A PIECE HAD COME LOOSE. I RESOLDERED THE PIECE TO THE CIRCUIT BOARD AND CUT AWAY A PIECE OF THE CASING THAT WAS RUBBING AGAINST THE PART THAT CAME LOOSE. I HAVEN'T HAD ANY OTHER PROBLEMS SINCE THIS INCIDENT. *TR