NHTSA Complaint #10266677 — 2003 LINCOLN NAVIGATOR STRUCTURE

Complaint Details

ODI Number	10266677
Vehicle	2003 LINCOLN NAVIGATOR
Component	STRUCTURE
Date of Incident	January 13, 2009
Date Filed	April 25, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 03 LINCOLN NAVIGATOR HAS BEEN HAVING PROBLEMS WITH THE POWER RUNNING BOARDS ON THE DRIVER SIDE. AFTER CAR IS STARTED THE RUNNING BOARD REMAINS DEPLOYED AND WILL NOT RETURN TO THE "IN" POSITION UNTIL VEHICLE HAS EXCEEDED MORE THAN 5MPH. THE RUNNING BOARD WILL GO IN AND OUT EVERY TIME THE VEHICLE COMES TO A STOP. THE PROBLEMS TEMPS TO BE WORST ON HOT DAYS. I HAVE NOT DONE ANYTHING TO FIX THE PROBLEM YET, BUT AFTER RESEARCHING AND READING SOME BLOGS ABOUT LINCOLN'S 03 NAVIGATOR I SAW THAT THERE IS A LOT OF OTHER NAVIGATOR OWNERS THAT ARE OR HAD EXPERIENCED THE SAME PROBLEM. WHEN THE RUNNING BOARD DOES NOT GO IN, IT MAKES THE AIR SUSPENSION NOT INFLATE AS IT SHOULD. THIS MAKES THE VEHICLE FEEL LIKE IF IT IS HEAVIER THAN IT IS AND AT TIME MAKING IT HARD TO HANDLE ON THE ROAD. WITH THIS I HAVE NOTICED THAT SINCE THE SUSPENSION IS NOT RUNNING OK THE CAR FEELS LIKE IF ITS DRAGGING, WHICH PUTS EXTRA STRESS ON THE TIRES, WEARING OUT THE TIRES FASTER THAN IT SHOULD. *TR

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