NHTSA Complaint #10266577 — 2005 CHEVROLET IMPALA

TL*- THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAS EXPERIENCED SEVERAL FAILURES OVER THE LAST YEAR. WHILE DRIVING AT 55 MPH HE NOTICED THAT THE SPEEDOMETER WAS FAILING TO DISPLAYING THAT HE WAS GOING AT A HIGHER SPEED, WHEN THE CONTACT STOPPED AT AN INTERSECTION HE THEN NOTICED THAT THE SPEEDOMETER WAS STILL DISPLAYING A HIGHER SPEED AND HAD NOT GONE BACK DOWN TO THE CORRECT SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS INFORMED THAT THE FAILURE COULD BE COMING FROM A LOOSE WIRE OR COMPUTER FAILURE. THE VEHICLE WAS NOT INSPECTED AND NO REPAIRS WHERE MADE. WHILE STARTING THE VEHICLE HE NOTICED THAT THE TEMPERATURE AND GAS GAUGE WHERE DISPLAYING INACCURATE TEMPERATURES AND LEVELS. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED BY A TECHNICIAN WHO DETERMINED THAT GAUGES WOULD HAVE TO BE REPLACED AT A COST OF 400.00, NO REPAIRS WHERE MADE. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WOULD NOT BE A GUARANTEE THAT REPLACING THE GAUGES WOULD REMEDY THE ISSUE. THE CONTACT IS IN THE PROCESS OF CONTACTING THE MANUFACTURER. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 58,000.