NHTSA Complaint #10266510 — 2008 MERCURY MARINER

THERE IS AN OPEN SPACE IN THE FRONT GRILL MEASURING 30-1/2' LONG X 4' HIGH X 2-1/2 ' 3-1/2' DEEP THAT IS 15' FROM THE ROAD, WHICH HAS NO GUARD OR SHIELD TO PROTECT IT FROM SOMETHING LIKE ROCKS FLYING OFF OF THE ROAD. THERE IS ALSO ANOTHER GAP ABOVE THIS WHERE DEBRIS CAN HIT THE A/C CONDENSER THAT IS 28' LONG X 1-1/2' HIGH. DEALER CLAIMED A ROCK FLEW OFF THE ROAD AN PUT A HOLE IN THE A/C CONDENSER. THE VEHICLE ONLY HAD 3,000 MILES AND WAS A COUPLE MONTHS OLD. DEALER WOULD NOT REPLACE OR REPAIR CONDENSER. CLAIMED IT WAS NOT A COVERED UNDER WARRANTY. *TR