NHTSA Complaint #10266469 — 2008 SUBARU TRIBECA

TL*THE CONTACT OWNS A 2008 SUBARU TRIBECA. WHILE DRIVING APPROXIMATELY 45 MPH ON A ROAD COVERED WITH SNOW AN EXCESSIVE AMOUNT OF STEAM EXPELLED FROM THE FRONT END OF THE VEHICLE. THE STEAM MADE IT DIFFICULT TO SEE AND THERE WAS A STRONG BURNING SMELL INSIDE OF THE VEHICLE. THE DRIVER WAS ABLE TO SHUT THE ENGINE OFF FOR A FEW MOMENTS, RESTART AND RESUME NORMAL OPERATION WITH CAUTION. UPON REACHING HIS DESTINATION AND INSPECTING UNDER THE HOOD HE OBSERVED THAT THE ENGINE COMPARTMENT EXHIBITED MASSIVE SNOW,THE BELTS AND RUBBER HOSES WERE BURNED. THE VEHICLE WAS NOT DRIVEN FOR THE REMAINDER OF THE WINTER MONTHS; YET, THE OWNER'S MANUAL INDICATED THE VEHICLE SHOULD NOT BE DRIVEN IN THE SNOW DUE TO THE SNOW ENTERING THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION; HOWEVER, THERE WAS NO RESOLUTION. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE MILEAGE WAS 4,700 AND THE CURRENT MILEAGE WAS 5,066. UPDATED 05/11/09. *LJ UPDATED 05/11/09.*JB