NHTSA Complaint #10266279 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10266279
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 18, 2008
Date Filed	April 21, 2009
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR STICKS AND IS EXTREMELY DIFFICULT TO OPEN. SHE HAS TO USE EXCESSIVE FORCE TO OPEN THE DOOR. THE DOOR ALSO FREEZES IN THE WINTER. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE OR FOUR TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT ONCE THE 36 MONTH WARRANTY EXPIRED, THE REPAIR WOULD COST $1,800. IN ADDITION, THE REAR AUTOMATIC HATCHBACK CLOSES PREMATURELY AND TOO QUICKLY, WHICH COULD INJURE THE CONTACT'S CHILDREN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 32,000.

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