NHTSA Complaint #10266262 — 2003 DODGE NEON

ABOUT 6 MONTHS AGO WHILE DRIVING TO WORK, IT STARTED RAINING AND I TURNED MY HEADLIGHTS ON. THE HEADLIGHTS WOULD NOT COME ON BUT THE DRIVING LIGHTS DID, I FLIP THE HEADLIGHT SWITCH UP TO HIGH BEAMS AND THE BRIGHTS WORKED. I NOTICED IN THE PROCESS THAT SMOKE STARTED COMING FROM STEERING COLUMN AND IT SMELLED LIKE WIRES BURNING. WHILE DRIVING ON THE INTERSTATE, AFTER IT HAD RAINED. I SET MY CRUISE CONTROL, THE FIRST TIME, USED IT SINCE THE SMOKE. I SET THE CRUISE AT 75 MPH. THE CAR STARTED ACCELERATING TO 80 THE COMPUTER CAUGHT THE INCREASE AND DOWNSHIFTED ON IT'S OWN. ABOUT 10 MINUTES LATER, THE CAR STARTED ACCELERATING AGAIN, THIS TIME IT WAS UP TO 90 MPH, AND CONTINUING TO GAIN SPEED. I PRESSED THE BRAKES AND THE CRUISE CONTROL BUTTON TO RELEASE THE CRUISE AND NEITHER WORKED. I WAS COMING UP ON THE EXIT THAT I WAS NEEDING TO TAKE. I DOWN SHIFTED THE AUTOMATIC TO 2ND AND 1ST THE CAR SLOWED, BUT NOT ENOUGH. I SHIFTED TO NEUTRAL AND STILL THE CAR WOULD NOT STOP. AT THE BOTTOM OF THE EXIT RAMP THERE WAS A WIDE SPOT THAT I KNEW THAT I COULD USE IF A CAR WAS COMING. AT THE BOTTOM OF THE EXIT RAMP I WAS FINALLY DOWN TO 30 MPH BUT STILL NOT ABLE TO STOP. I FINALLY PULLED THE EMERGENCY BRAKE, STILL THE CAR WOULD NOT STOP. FINALLY WHEN THE CAR WAS HEADED UP A HILL THE CAR SLOWED TO 10 MPH AND I SHIFTED THE CAR INTO PARK AND TURNED IT OFF. FINALLY, I STOPPED WITHOUT ANY DAMAGE TO THE OUTSIDE OF THE CAR, AND WITH OUT LEAVING THE ROAD. THE BRAKES HAVE BEEN REPLACED SINCE THE SMOKE AND HEADLIGHTS HAVE NOT WORKED ON DIM. THE DODGE PLACE, DALTON, GA IS SAYS THAT THE MULTI FUNCTIONAL SWITCH THAT CONTROL THE HEADLIGHT WILL FIX THE PROBLEM THAT CAUSED THE CRUISE CONTROL TO LOCKUP THAT IS ON A DIFFERENT CONTROL. HOW MANY LIVES HAVE TO BE INJURED OR LOST BEFORE CHRYSLER ISSUES A RECALL FOR THEIR CARS. I HAD MY 8 & 10 YR OLDS WITH ME EARLIER, AND HAD JUST DROPPED THEM OFF. IS FIXING YOUR PARTS THAT ARE INSTALLED ON CARS BY MANUFACTURERS WORTH MORE THAN 3+ LIVES. *TR