NHTSA Complaint #10265996 — 2003 SATURN ION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10265996
Vehicle	2003 SATURN ION
Component	STEERING
Date of Incident	April 18, 2009
Date Filed	April 19, 2009
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY 2003 SATURN ION HAS A MAJOR STEERING PROBLEM THAT IS A SERIOUS SAFETY ISSUE. WHEN TURNING THE STEERING WHEEL, IT SOMETIMES WILL NOT TURN LIKE NORMAL. IT IS SOMETIMES SLOW AND DOES NOT WANT TO TURN, OR WILL KEEP TURNING AND NOT WANT TO STRAIGHTEN OUT. THIS IS BECAUSE OF A FAULTY STEERING SYSTEM WHICH HAS AN ELECTRIC STEERING MOTOR. THERE ARE NUMEROUS OTHER IONS WITH THIS PROBLEM THAT I HAVE READ ABOUT, NOT JUST THE '03. I AM NOT EVEN ABLE TO DIAGNOSE THE PROBLEM AT HOME BECAUSE OF THE SPECIAL EQUIPMENT NEEDED TO SCAN THE ELECTRONIC SYSTEMS. MY SATURN WARRANTY HAS EXPIRED AND I HAVE READ THAT IT COULD COST $1200 TO FIX. PLUS THE PARTS ARE NOT EVEN SOLD AT ANY PARTS STORE. THERE HAS NOT BEEN AN ACCIDENT YET BUT THE CAR IS NO LONGER A SAFE VEHICLE AND I AM DISCONTINUING USE UNTIL THE PROBLEM IS RESOLVED. *TR

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