NHTSA Complaint #10265952 — 2003 FORD TAURUS

THE PASSENGER SIDE FRONT CARPET, PADDING AND FLOORBOARDS BECOME SOAKING WET EVERY TIME IT RAINS AND IT RAINS EVERY 3 DAYS IN THE CHICAGO AREA. WE HAVE TO WET VACUUM THE WATER OUT TO TRY AND KEEP THE CARPET & PADDING FROM MOLDING AND STINKING UP THE INTERIOR. THE DEALER THINKS THAT THEY CAN FIX THIS PROBLEM, BUT WILL NOT GUARANTEE ANY REPAIR FOR THIS EXPENSIVE PROBLEM. WE AND HAVE HEARD OF, AND THE DEALERS KNOW OF MULTITUDES OF FORD TAURUS OWNERS WITH THIS SAME PROBLEM AND THERE DOES NOT SEEM TO BE A KNOWN CAUSE AND GOOD FIX TO THIS PROBLEM AND AS WIDE SPREAD OF A MAJOR PROBLEM THIS IS, ESPECIALLY FOR ALLERGY SUFFERERS LIKE MY WIFE, THERE SHOULD BE A FACTORY RECALL ON THIS ISSUE AND FORD SHOULD ACCEPT RESPONSIBILITY FOR THIS MAJOR DESIGN PROBLEM AND FIX THIS PROBLEM UNDER WARRANTY. *TR