NHTSA Complaint #10265707 — 2001 SATURN SL

TL*THE CONTACT OWNS A 2001 SATURN SL2. WHILE DRIVING 7 MPH, THE VEHICLE FAILED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. SHE DID NOT NOTICE ANY WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT THE TIMING CHAIN FAILED. THE REPAIR WOULD COST $2,000. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO A LOCAL DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ALSO STATED THAT THE TIMING CHAIN FAILED. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL ON HER VEHICLE, BUT THEY WOULD COVER HALF OF THE REPAIR COST. THE CONTACT DOES NOT FEEL SHE SHOULD HAVE TO PAY BECAUSE THERE IS A SERVICE BULLETIN PERTAINING TO THE TIMING CHAIN FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,636.