NHTSA Complaint #10265591 — 1996 MERCEDES BENZ E320 SUSPENSION:FRONT

Complaint Details

ODI Number	10265591
Vehicle	1996 MERCEDES BENZ E320
Component	SUSPENSION:FRONT
Date of Incident	April 12, 2009
Date Filed	April 16, 2009
Mileage	134,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

FRONT SPRING PERCHES MUST HAVE BEEN RUSTED AT THE WELDING SEAM. WHEN I WAS DRIVING AT 35 MPH I HEARD A BIG SNAP AND THE FRONT OF THE CAR HIT THE GROUND AT WHICH POINT I LOST STEERING CONTROL. THE FRONT PERCHES MUST HAVE DISLODGED AND ALMOST CAUSED ACCIDENT WHILE I WAS DRIVING. THIS IS A VITAL PART OF THE SUSPENSION/STEERING SYSTEM AND SHOULD BE RECALLED. THE DEALERSHIP WOULD NOT HELP OUT REPLACING THIS PART. THIS IS CLEARLY A MANUFACTURING ISSUE AND SHOULD BE RECALLED. LUCKILY I WAS DRIVING ON A LOCAL ROAD, OR IT COULD HAVE CAUSED AN ACCIDENT OR DEATH, AT WHICH POINT THEY WOULD HAVE HAD A LAWSUIT ON THEIR HANDS. I ALSO HAD 2 ADDITIONAL PASSENGERS AT THE TIME OF THE OCCURRENCE. THIS EVENT COULD HAVE BEEN PREVENTED BY A RECALL AS I'VE ALSO HEARD THE SAME ISSUES FROM OTHER OWNERS. THE CAR IS A MERCEDES BENZ 1996 E320 WITH 134,000 MILES ON IT. *TR

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