NHTSA Complaint #10265496 — 2001 YAMAHA ROAD STAR

POWER TRAIN:MANUAL TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10265496
Vehicle	2001 YAMAHA ROAD STAR
Component	POWER TRAIN:MANUAL TRANSMISSION
Date of Incident	November 10, 2008
Date Filed	April 15, 2009
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2001 YAMAHA ROAD STAR MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V309000 (POWER TRAIN:MANUAL TRANSMISSION). THE DEALER WILL NOT PERFORM THE RECALL REPAIR AFTER MULTIPLE CALLS AND PROMISES. THE CONTACT MUST CALL THE DEALER SO THEY CAN ORDER THE PARTS FOR THE REPAIR. HE HAS BEEN CALLING THEM FOR EIGHT MONTHS WITHOUT ANY RESOLUTION. HE CALLED YAMAHA CUSTOMER RELATIONS FOR A REMEDY AND WAS INFORMED THAT THEY WOULD CALL THE DEALER SO THEY COULD PERFORM THE REPAIR; HOWEVER, HE HAS NOT RECEIVED A RESPONSE TO RESOLVE THIS MATTER. THE FAILURE MILEAGE WAS 5,000.

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