NHTSA Complaint #10265480 — 2004 FORD EXPLORER SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10265480
Vehicle	2004 FORD EXPLORER
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	April 12, 2009
Date Filed	April 15, 2009
Mileage	81,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

EASTER SUNDAY, MY FAMILY WAS ON THEIR WAY BACK HOME ON THE FREEWAY. OUT OF NO WHERE THEY HEAR LOUD SNAPPING NOISES AND NEXT THING THEY KNEW THE REAR PASSENGER TIRE CAME OFF. THE CARS SKIDDING ON THE ROAD AND FINALLY COMES TO A STOP. LUCKILY FOR MY FAMILY THEY WALKED AWAY UNHARMED. THE CAR IS CURRENTLY AT MY HOME, WON'T TURN ON ANYMORE, THE WHEEL STUDS ARE ALL BROKEN OFF, THE ROTOR ALONG WITH THE REST OF THE ASSEMBLY IS DAMAGED. THE CAR IS A MESS AND NOW I'M TRYING TO FIGURE OUT HOW IM SUPPOSED TO DEAL WITH THE SITUATION. *TR

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