NHTSA Complaint #10265274 — 1997 FORD WINDSTAR

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10265274
Vehicle	1997 FORD WINDSTAR
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	April 9, 2006
Date Filed	April 14, 2009
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL*THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS ABNORMALLY LOW. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT COIL SPRINGS FRACTURED DUE TO EXCESSIVE RUST. THE FAILURE CAUSED THE TIRES TO DEFLATE. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V199000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 6/4/09 *CN THE EXHAUST SYSTEM WAS REPLACED AND BRAKE LINES SNAPPING. UPDATED 06/09/09.*JB

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