NHTSA Complaint #10265253 — 2001 VOLVO XC70

THE PASSENGER SIDE FRONT COIL SPRING ON OUR 2001 VOLVO XC70 SNAPPED. THE CAR HAD BEEN SITTING IN OUR GARAGE FOR TWO WEEKS AND WHEN I BACKED IT OUT I HEARD THIS AWFUL NOISE FROM THE FRONT END. UPON EXAMINATION THE BROKEN SPRING WAS DISCOVERED. DROVE SLOWLY TO GARAGE WHERE BOTH SPRINGS AND SEATS WERE REPLACED DUE TO INDICATIONS OF CORROSION AND TO ENSURE SPRING RATES WOULD BE THE SAME. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS THE CONSEQUENCES COULD HAVE BEEN SERIOUS AS THE SPRINGS ARE VERY CLOSE TO THE TIRES. THE CAR HAD 117,000 KM ON IT AT THE TIME,HAD ONLY BEEN DRIVEN ON PAVEMENT,ALL SERVICES DONE AND METICULOUSLY MAINTAINED. I DO NOT HAVE THE OLD PART AS VOLVO DIDN,T SEEM INTERESTED AND IT WAS ONLY WHILE BROWSING THAT I FOUND YOUR SITE WITH A SIMILAR COMPLAINT AND DECIDED TO AD MINE. HOPE THIS IS OF USE AND THANKS. *TR