NHTSA Complaint #10265059 — 2008 SCION XB VISIBILITY

Complaint Details

ODI Number	10265059
Vehicle	2008 SCION XB
Component	VISIBILITY
Date of Incident	April 3, 2009
Date Filed	April 13, 2009
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY COMPLAINT IS ABOUT MY SCION XB 2008. I HAVE HAD TWO PROBLEMS WITH THE FRONT WINDSHIELD CRACKING. MY FIRST SCION XB 2008 HAD A CRACK IN THE WINDSHIELD THAT WAS A STRESS CRACK. TOYOTA OF THE DESERT HAND MY CAR FOR A WHOLE MONTH BEFORE I GOT IT BACK AND THE WINDSHIELD STILL WASN'T REPAIRED. MY CAR HAD SCRATCHES AND WAS DAMAGED BY THE COMPANY. THEY EVEN BROKE THE REPLACEMENT WINDSHIELD AND THAT'S WHY I HAD TO WAIT A WHOLE MONTH FOR IT TO GET BACK TO ME. WHEN I COMPLAINED TO THE MANAGER HE IGNORED ME AND JUST ASKED ME WHY I HAD TRADED IN ANOTHER CAR THAT I BOUGHT FROM THE THERE HONDA DEALER. NEXT MY OTHER SCION XB HAS THE SAME ISSUE AND NOW THE SAME COMPANY TOYOTA OF THE DESERT IS SAYING THAT THIS CRACK IS NOT CAUSED BY STRESS AND THAT I MIGHT HAVE TO PAY $1000.00 DOLLARS TO REPAIR THE WINDSHIELD WHICH IS NOT COVERED BY THE WARRANTY. *TR

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