NHTSA Complaint #10265023 — 1999 DODGE DURANGO

HERE IS A COPY OF MY COMPLAINT THAT I EMAILED DIRECTLY TO DODGE: I HAVE DONE ALOT OF RESEARCH AND HAVE FOUND THAT THE DEALERS DO NOT KNOW HOW TO FIX THIS PROBLEM AND THERE ARE NUMEROUS WEB SITES WITH FELLOW 1999 DODGE DURANGO OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM AND WE ARE LOOKING FOR YOUR RECALL TO PERMANENTLY CORRECT THE MATTER. YOUR DEALERS HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM AT ANY PRICE. WHEN THE OUTSIDE TEMPERATURE OF WHERE EVER YOU LIVE GETS WARM, THE VEHICLE WILL STOP WITH NO WARNING AND YOU LOSE CONTROL OF YOUR VEHICLE. THE DASH SAYS "NO BUS" WHERE THE MILEAGE USUALLY IS. IT IS UNPREDICTABLE AND DANGEROUS TO DRIVE THIS VEHICLE ALTHOUGH I LOVE EVERYTHING ELSE ABOUT IT. I AM SAD TO SEE THAT THERE ARE SEVERAL YEARS OF CONSUMERS ASKING DODGE FOR HELP WITH THIS PROBLEM AND YET THERE IS NO ANSWER FROM YOU. PLEASE EXPLAIN TO ME WHAT YOU CAN DO ABOUT THIS. I DO NOT WANT TO BE A STATISTIC ABOUT DRIVING A 1999 DODGE DURANGO AND DYING FROM IT. PLEASE DO SOMETHING. I CAN'T DRIVE THE VEHICLE IN THE SPRING OR SUMMER BUT DON'T FEEL RIGHT ABOUT TRYING TO SELL IT AND PASS IT ON TO SOMEONE ELSE WHO DOESN'T KNOW ANY BETTER. I AM SURE THAT YOU ARE VERY AWARE OF THIS PROBLEM AND CAN FIND SEVERAL WEB SITES WITH CONSUMERS ASKING FOR HELP AND REPORTING SIMILAR PROBLEMS JUST BY GOOGLING 1999 DODGE DURANGO BUT HERE ARE A FEW LINKS FOR YOU TO VISIT TOO. HTTP://WWW-ODI.NHTSA.DOT.GOV/COMPLAINTS/RESULTS.CFM HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/1999/ELECTRICAL/VEHICLE_SHUTS_DOWN_WITHOUT_WARNING.SHTML PLEASE DO THE RIGHT THING AND OFFER YOUR CONSUMERS THE HELP THAT THEY NEED. THIS IS NOT AN ISOLATE PROBLEM AND YOU ARE SURELY AWARE OF IT. I WILL AWAIT YOUR ANSWER ABOUT A RECALL THAT WILL CORRECT THIS. *TR THANK YOU, LEAH