NHTSA Complaint #10264962 — 2002 BUICK RENDEZVOUS

MY WIFE AND I PURCHASED A 2002 BUICK RENDEZVOUS AND WE'VE HAD ISSUES WITH IT NOT STARTING UP ONCE BEING TURNED OFF. IT DOES IT QUITE OFTEN. IF WE TRAVEL TO DIFFERENT STORES OR APPOINTMENTS THAT REQUIRE, ESTIMATING HERE, MORE THAN 2 HRS DRIVING THEN WE ARE STUCK IN THAT LOCATION. WE'VE HAD IT TOWED TO A TRUST AUTO SHOP (GRISMER TIRE) AND A BUICK DEALERSHIP AND NEITHER CAN FIND A PROBLEM WITH IT WHEN IT STOPS ON US. WE'VE CHECKED THE RECALL LIST FOR RENDEZVOUS FOR ANYTHING PERTAINING TO THIS PROBLEM AND THE 2004 MODEL DOES THE EXACT SAME THING AS OUR VEHICLE, BUT THERE IS A RECALL FOR THAT YEAR BUT NOT THE 2002. IT ALSO STATE THAT THIS HAPPENS WHILE DRIVING AND WE THANK THE LORD THAT WE HAVEN'T EXPERIENCED THAT. WE SPOKE WITH SOMEONE FROM GM AND THEY SAY TO TAKE BACK TO THE DEALERSHIP WHEN THIS OCCURS AND HAVE THE DEALERSHIP CONTACT THEM, BUT WITH THE ECONOMY BEING THE WAY THAT IT IS WE WOULD HAVE TO SAVE MONEY TO AFFORD THE PRICE OF THEM PUTTING IT ON THE MACHINE TO TRY AND DIAGNOSE THE PROBLEM. WE ARE ALSO FRIGHTEN TO DRIVE THE VEHICLE MORE THAN A FEW MILES NOW DUE TO READING THAT IF COULD ALSO CUT OFF AT ANYTIME. WE ARE ALSO AWARE THAT THERE MANY OWNERS OF THIS VEHICLE THAT EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION OR HELP FROM GM. *TR UPDATED 05//05/10. *JB