NHTSA Complaint #10264865 — 2006 FORD F-150

TL*THE CONTACT OWNS A 2006 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT EXITED THE HIGHWAY AND NOTICED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT PULLED OVER TO CHECK THE FLUIDS AND TIRES, BUT THERE WAS NO EVIDENCE AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS RESTARTED AND BEGAN SHAKING AGAIN. THE VEHICLE WAS TAKEN TO A FORD DEALER AND THEY STATED THAT A SPARK PLUG BLEW OUT AND EJECTED ITSELF FROM THE ENGINE, WHICH DAMAGED THE CYLINDER HEAD. THE DEALER INSERTED A HELICAL COIL TO THE HEAD OF THE CYLINDER, BUT IT WAS NOT A FULL REPAIR. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND THEY ARE WAITING FOR HER TO DECIDE WHETHER OR NOT TO BREAK DOWN THE ENGINE FOR FURTHER DIAGNOSIS. THE CONTACT HAS A WARRANTY THAT CAN BE USED FOR THIS REPAIR, BUT THE WARRANTY DEPARTMENT IS DENYING THIS REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 67,000.