NHTSA Complaint #10264476 — 2007 KIA SPECTRA

TL*THE CONTACT OWNS A 2007 KIA SPECTRA. IN JANUARY OF 2009, THE VEHICLE OVERHEATED. THE CONTACT TOOK IT TO THE DEALER AND THEY STATED THAT A BYPASS HOSE WAS LEAKING. THE HOSE WAS REPLACED AND THE ENGINE WAS CLEANED BECAUSE OIL LEAKED ALL OVER THE MOTOR. THE OIL WAS ALSO CHANGED. IN APRIL OF 2009, THE VEHICLE FAILED DUE TO OVERHEATING AND WOULD NOT START. THE DEALER STATED THAT DUE TO THE CONTACT'S LACK OF MAINTENANCE AND FAILURE TO CHANGE THE OIL REGULARLY, SHE WOULD NEED A WHOLE NEW ENGINE. THE ENGINE WAS BURNT UP AND WOULD COST $6,000 TO REPLACE. THE KIA MANUFACTURER STATED THAT BASED ON THE DEALER'S INFORMATION, THEY WOULD NOT REPAIR THE ENGINE. THE FAILURE MILEAGE WAS 32,165.