NHTSA Complaint #10264359 — 2004 GULF STREAM VISTA CRUISER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10264359 |
| Vehicle | 2004 GULF STREAM VISTA CRUISER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 18,637 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
TL*THE CONTACT OWNS A 2004 GULF STREAM VISTA CRUISER MOTOR HOME. WHILE DRIVING 62 MPH, THE SIDE PANEL FELL OFF THE SIDE OF THE VEHICLE. THE CONTACT CALLED THE INSURANCE COMPANY AND WAS INFORMED THAT THE GLUE DRIED UP AND FAILED. THEY STATED THAT THE OTHER SIDE PANEL WILL SOON DETACH AS WELL. GULF STREAM WAS NOTIFIED, BUT DID NOT ASSIST. THEY REFUSED TO SPEAK TO THE CONTACT AND TRANSFER HER TO THE PARTS DEPARTMENT. THE INSURANCE COMPANY WILL NOT COVER THE REPAIR COST AND NO ONE ELSE WILL SPEAK WITH HER. THE FAILURE MILEAGE WAS 18,000. UPDATED 05/15/09 *BF THE CONSUMER STATED A STATE FARM REPRESENTATIVE LOOKED AT THE VEHICLE AND DETERMINED IT WAS A WEAR AND TEAR ITEM AND THE GLUE THAT ORIGINALLY HELD THE PANEL IN PLACE AD JUST DRIED UP. UPDATED 05/18/09. UPDATED 06/27/09 *BF UPDATED 06/23/09. *JB