NHTSA Complaint #10264281 — 2005 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10264281
Vehicle	2005 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	April 2, 2009
Date Filed	April 6, 2009
Mileage	48,301 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS IN THE PARK POSITION. I TURNED MY ENGINE ON AND PLACED MY FOOT ON THE BRAKE AND TAKE MY CAR OUT OF PARK, WHEN THEN GEAR SHAFT/STICK BROKE IN HALF. I CONTACTED THE DEALER AND I HAD THEM COME GET THE CAR, THEY CONTACTED ME, AND STATED "THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE", THAT CAME FROM THE SERVICE MANAGER BILL AMADEI, AND ANOTHER PERSON BILL IN THE SERVICE DEPARTMENT. I HAVE TAKEN A PICTURE OF WHAT IT LOOKS LIKE. IF I WAS NOT ALREADY IN THE PARK POSITION AND I WENT TO PLACE MY CAR FROM THE DRIVE TO PARK AND THIS HAPPENED, MY CAR COULD HAVE WENT RIGHT INTO MY HOUSE. WHEN I STATED THIS TO THE DEALER, HIS COMMENT WAS "YES, I GUESS THAT COULD HAVE HAPPENED." *TR

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