NHTSA Complaint #10264063 — 2008 SATURN OUTLOOK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10264063
Vehicle	2008 SATURN OUTLOOK
Component	STEERING
Date of Incident	March 21, 2009
Date Filed	April 3, 2009
Mileage	17,455 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

SATURN 2008 OUTLOOK STEERING ISSUES. LOUD THUMPING/CLUNKING/GRINDING NOISE HEARD WHEN MAKING A TURN. HAD IT AT THE DEALER 3 TIMES NOW, THEY CAN'T DUPLICATE THE ISSUES SO NOTHING HAS BEEN DONE TO REPAIR. WHEN THIS HAPPENS THE CAR SKIPS WHEN TRYING TO TURN, I NEVER KNOW WHEN THIS IS GOING TO HAPPEN, BUT IT IS SCARY WHEN IT DOES. I AM WAITING FOR IT NOT TO MAKE THE TURN AND THE RESULT BEING AN ACCIDENT AND INJURIES. FROM WHAT I HAVE READ ONLINE, THERE ARE A LOT OF ISSUES WITH THE STEERING AND IN MOST CASES THE CAR BEING RETURNED AFTER MULTIPLE TRIPS TO DEALERSHIP WITHOUT REPAIR AND STATING THE PROBLEM CAN NOT BE DUPLICATED. MY DEALERSHIP HAS SUGGESTED WE OPEN A CASE WITH GM. LAST TIME OF STEERING ISSUE WAS 3/21/09, JUST GOT CAR BACK TODAY WITH NO REPAIR. *TR

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