NHTSA Complaint #10263997 — 2009 TOYOTA AVALON
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 10263997 |
| Vehicle | 2009 TOYOTA AVALON |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
MY 2009 TOYOTA AVALON WITH 15000 AIR CONDITIONER QUIT WORKING. WHEN I TOOK IT TO THE DEALER, FRED ANDERSON TOYOTA IN RALEIGH NC THE FIRST THING OUT OF THEIR MOUNT IS A ROCK MAY HAVE HIT THE CONDENSOR AND DAMAGED IT AND THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. SURE ENOUGH, WHEN THEY CALLED BACK THEY STATED THAT WAS THE PROBLEM. THEY REFUSED TO REPLACE OR REPAIR THE CAR UNDER WARRANTY. I LOOKED AT THE CONDENSOR BEFORE I LEFT THE VEHICLE, THERE WAS NO VISIBLE DAMAGE. I BELIEVE THIS DEALERSHIP TO BE RUNNING A SCAM FOR DEFECTIVE CONDENSERS. *TR
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