NHTSA Complaint #10263894 — 2006 CHRYSLER PACIFICA

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10263894
Vehicle	2006 CHRYSLER PACIFICA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 1, 2009
Date Filed	April 1, 2009
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2006 CHRYSLER PACIFICA. WHILE ACCELERATING AT 25 MPH, THE ENGINE MADE KNOCKING NOISES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY DISCOVERED THAT THE ENGINE MOUNTS FAILED. NEW MOUNTS WERE ORDERED IN JANUARY OF 2009, BUT THE DEALER STATED THAT THEY WOULD NOT ARRIVE UNTIL MARCH 10, 2009. THE CONTACT RECEIVED THE PARTS AND IS AWARE OF NUMEROUS COMPLAINTS REGARDING THE ENGINE MOUNTS FOR THIS VEHICLE. HE WOULD LIKE THE MANUFACTURER TO REPAIR THE VEHICLE FOR FREE SINCE THEY REALIZED THAT THERE WAS A MAJOR DEFECT. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,000 AND FAILURE MILEAGE WAS 50,000.

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