NHTSA Complaint #10263855 — 2002 LEXUS RX300

WHEELS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10263855
Vehicle	2002 LEXUS RX300
Component	WHEELS
Date of Incident	March 17, 2009
Date Filed	April 1, 2009
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2002 LEXUS RX300. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR A ROUTINE TIRE INSPECTION. THE MECHANIC NOTICED THAT THE WHEELS WERE CRACKED AND DEFECTIVE. IT WOULD COST $480 TO REPLACE EACH WHEEL. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY ADVISED HER TO TAKE THE VEHICLE TO THE DEALER. THE DEALER TOOK PICTURES OF THE WHEELS AND FORWARDED THEM TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS OLD AND OUT OF WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. HOWEVER, THEY OFFERED THE CONTACT A $150 OIL CHANGE CERTIFICATE. THE CURRENT AND FAILURE MILEAGES WERE 150,000.UPDATED 12/08/09 *LJ UPDATED 12/10/09.*JB

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