NHTSA Complaint #10263687 — 2006 CHEVROLET CORVETTE Z06

I OWN A 2006 CORVETTE Z06 AND THERE HAS PREVIOUSLY BEEN A RECALL ON THE ROOF PANEL. THE ROOF PANEL HAS BEEN MAKING NOISES WHEN GOING OVER BUMPS AND TURNS, SO I TOOK IT IN TO RELIABLE CHEVROLET IN ALBUQUERQUE, NM. UPON FURTHER INSPECTION, THE TECHNICIAN NOTICED ONE OF THE BOLTS THAT HOLDS THE ROOF IN PLACE WAS SEIZED UP AND THE HARDWARE USED TO PERFORM THE ROOF RECALL WAS NOT THE CORRECT HARDWARE FOR THE VEHICLE. THE SERVICE WRITER STATED THAT THE ROOF WILL NEED TO BE REPLACED, AS WELL AS ALL HARDWARE AND POSSIBLY THE HEADLINER, BUT THEY WOULD NOT COVER IT SINCE THE RECALL WAS ALREADY COMPLETED. WHEN I CONTACTED GM, THEY STATED THAT SINCE THE RECALL HAD ALREADY BEEN PERFORMED, I WILL HAVE TO PAY OUT OF POCKET TO FIX IT. I CONTACTED COURTESY CHEVROLET IN SAN DIEGO, THE DEALERSHIP THAT PERFORMED THE ORIGINAL RECALL WORK, AND THEY DID NOT WANT TO ACCEPT THE RESPONSIBILITY. I HAVE TAKEN PICTURES OF THE SEIZED BOLT AND INCORRECT HARDWARE. CURRENTLY, THE DEALERSHIP WILL NOT GIVE ME A RENTAL CAR SINCE THEY ARE NOT ASSUMING RESPONSIBILITY, YET THEY SAY MY CAR IS UNSAFE TO DRIVE AS THE ROOF MAY FLY OFF. I AWAIT YOUR PROMPT RESPONSE AS I WOULD LIKE THIS RESOLVED IMMEDIATELY. *TR