NHTSA Complaint #10263668 — 2007 DODGE RAM 1500

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10263668
Vehicle	2007 DODGE RAM 1500
Component	SUSPENSION:FRONT
Date of Incident	March 11, 2009
Date Filed	March 30, 2009
Mileage	5,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL*THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT OIL LEAKED OUT OF THE FRONT DRIVER'S SIDE SHOCKS. SHE TOOK THE VEHICLE TO THE DEALER AND THEY CONFIRMED THE FAILURE. THE DEALER STATED THAT THEY WOULD ORDER THE PARTS AND ADVISED HER TO RETURN IN A WEEK. A WEEK LATER, THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE MANUFACTURER DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. SHE CALLED CHRYSLER, BUT THEY HAVE NOT RETURNED THE CALL. THE FAILURE MILEAGE WAS 5,300.

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