NHTSA Complaint #10263637 — 2002 SKYLINE NOMAD

TL*THE CONTACT OWNS A 2002 SKYLINE NOMAD RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT NOTICED RESIDUE LEAKING FROM THE REFRIGERATOR AND THE UNIT STOPPED OPERATING WITHOUT WARNING. THE REFRIGERATOR WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THE TECHNICIAN STATED THAT THE COOLING UNIT AND HEATING ELEMENT FAILED. IN ADDITION, THERE WAS CORROSION IN THE CONTROL BOARD DUE TO AMMONIA. A NEW REFRIGERATOR WAS PURCHASED AND THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT) AFTER THE REPLACEMENT. DOMETIC WAS NOTIFIED, BUT REFUSED TO PROVIDE REIMBURSEMENT AND HONOR THE SERVICE WARRANTY. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS A RECALL AND NO RESOLUTION. THE PART NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.