NHTSA Complaint #10263608 — 2003 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10263608
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 6, 2009
Date Filed	March 30, 2009
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE PASSENGER DOOR HANDLE HAD TO BE REPLACED. WHEN MY DAUGHTER OPENED THE DOOR SOMETHING POPPED AND YOU COULD NO LONGER OPEN THE DOOR - I FAILED AN INSPECTION AND RECEIVED A TICKET BECAUSE THE DOOR WASN'T WORKING PROPERLY. MY NEPHEW WENT TO THE JUNKYARD TO GET THE PART BECAUSE I COULDN'T AFFORD TO REPLACE IT NEW AT THE DEALERSHIP. THIS HAPPENED OCT OF 2007. I OWN A 2003 FORD FOCUS. MY DAUGHTER OPENED THE BACK RIGHT SIDE WINDOW AND SOMETHING AGAIN POPPED. THE WINDOW WOULDN'T GO UP OR DOWN. A DEALER SAID IT WOULD HAVE TO BE REPLACED - AGAIN - THAT THE PLASTIC PART THAT MAKES IT GO UP AND DOWN POPPED. AGAIN OFF TO THE JUNK YARD - $8.00 BUCKS WHAT A DEAL. THESE THINGS STARTED RIGHT AFTER MY WARRANTY EXPIRED - GO FIGURE. WHY ARE PLASTIC PARTS BEING PUT INTO OUR VEHICLES - AS A SINGLE MOM I CAN NOT AFFORD TO REPLACE ALL PARTS FOR THE DOOR HANDLES AND WINDOWS AS THEY POP. WE NEED TO FIX THIS PROBLEM. *TR

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