NHTSA Complaint #10263310 — 2000 TOYOTA AVALON

I OWN A 2000 TOYOTA AVALON. I PURCHASED THE CAR NEW AND IT NOW HAS 94,000 MILES ON IT. THE CAR HAS BEEN REGULARLY SERVICED AND HAS NEVER BEEN IN AN ACCIDENT. RECENTLY I HAVE HAD A PROBLEM WITH THE STEERING WHEEL LOCKING WHILE I AM DRIVING. THE FIRST TIME IT HAPPENED I WAS DRIVING APPROXIMATELY 20 MPH AND WAS TURNING RIGHT INTO A PARKING LOT. THE WHEEL LOCKED, I STOPPED THE CAR AND TRIED TURNED THE WHEEL RIGHT AND LEFT TO UNLOCK IT AND IT WOULD NOT UNLOCK. I PUT THE CAR IN REVERSE BACKED UP A FEW FEET AND THEN PULLED FORWARD WHILE TRYING TO TURN THE STEERING WHEEL AND THEN IT UNLOCKED. I THOUGHT THIS WAS A FREAK OCCURRENCE. THE SAME THING HAPPENED ABOUT ONE MONTH LATER DURING ANOTHER RIGHT HAND TURN INTO A PARKING LOT AND THEN AGAIN TWO WEEKS LATER WHILE BACKING OUT OF A PARKING SPACE. ALL THREE TIMES THE CAR HAS BEEN MOVING AND THE ENGINE RUNNING. I ASKED A LOCAL REPAIR SHOP ABOUT REPAIRING THE VEHICLE AND THEY HAVE CALLED SEVERAL TOYOTA DEALERS AND NO ONE HAS EVER HEARD OF THIS PROBLEM. I CALLED TOYOTA CUSTOMER SERVICE AND THEY HAVE NO RECORD OF THIS PROBLEM. I AM NOW AFRAID TO DRIVE THE CAR! *TR